SPECIAL ONE NIGHT WORKSHOP
CONFLICT RESOLUTION TECHNIQUES for Small Business Owners
OPEN TO THE COMMUNITY
Conflict will always be a factor in business. Whether it is with employees, partners, customers, or vendors, how we deal with conflicts will determine the longevity and strength of our relationships and, ultimately, impact the viability of the business. Learning to manage conflict and grow healthy relationships is a vital skill for every business owner. In this 2-hour workshop, participants will build confidence and lasting skills for navigating conflict.
Session Includes:
- Conflict style assessments
- Best practices for negotiating conflict to benefit all parties
- Keys to facilitating successful collaborations
The session will draw perspectives and expertise from all participants, explore best practices, and will develop a toolkit in conflict resolution tailored for owners of small businesses.
Workshop Facilitator: Abby Chroman, Program Manager, Impact Entrepreneurs, MA Candidate, Conflict Resolution, PSU
Abby is a Program Manager at Portland State University's School of Business, where she helps launch and lead social impact and innovation initiatives. An MA candidate in Conflict Resolution, Abby is also a facilitator and trainer in conflict resolution, and collaborative process, for business leaders and academics. Before joining PSU Abby worked for five years with Ashoka, an international NGO, where she helped select and connect leading social entrepreneurs, and created an online space for social entrepreneurs to collaborate around the world.